King Communications in partnership with Vodafone are committed to respecting your privacy.
We take privacy, security and complying with data protection and privacy laws seriously.
This document is intended to highlight our main privacy principles.
What We Collect
We need to collect a certain amount of information about you in order to provide our products and services. This information is collected in various ways. This can happen automatically or when we’ve asked you to provide it.
For example, we can collect it when you:
- Buy or use any of our products and services;
- Use our network or other Vodafone products and services;
- Subscribe to newsletters, alerts or other services from us;
- Contact us in any way, or ask for information about a product or service;
- Take part in a competition, prize draw or survey;
- Visit or browse our website or other Vodafone Group websites;
- Have given permission to other companies to share information about you;
- Are the customer of a business that we acquire.
We may collect information from certain organisations, where appropriate. These include
fraud-prevention agencies, business directories and credit reference agencies.
We may also collect information about you from other companies, our business or joint venture partners as well as our third-party suppliers or contractors.
How We Use Your Information
Your information will be used to enable us to supply products and services to you,
e.g. your usage information will be used to calculate your bill, and your payment details used to
Vodafone may use your information for assisting in improving products and services
and letting you know about new products and services. If you would prefer that we do not
use your information for this purpose, you can manage your preferences on your online
You have a number of rights under Data Protection Law, including the ability to access the information we hold about you and also to ask that we delete or correct information where necessary. More information on how to exercise your rights is available on your online account at www.vodafone.ie/myv.
Storing Your Information
Your information will be stored for as long as necessary for the purpose for which it was obtained, however, there are legal obligations for use to retain certain information for a specified period (e.g. invoices are retained for revenue reasons). Information on our retention periods are available in the full version of our Privacy Statement.
Sharing your Information
King Communications is a partner and agent of Vodafone Ireland, who in turn – are part of the Vodafone Group; as such your information may be shared within the company in order to provide some of our services. Information may be shared with Vodafone companies outside of the EU and in such cases the appropriate contractual agreements are in place to ensure that your data will be protected in line with EU requirements.
Your information may be shared with other companies who are acting on Vodafone’s behalf to provide a service to you. Contractual agreements are also in place to ensure the required level of protection.